CHARLOTTE, NC / ACCESSWIRE / October 9, 2024 / Insurance Agent App, the leading agency-branded customer service platform for independent insurance agencies, is excited to announce their newest integration with Applied Systems' EZLynx agency management system.
This collaboration marks the fourth major AMS integration by Insurance Agent App, further solidifying its commitment to simplifying workflows across the insurance industry for agencies and policyholders.
The delivery of a mobile and online customer service platform for EZLynx agencies is a pivotal step forward to enhance client engagement and reduce overall service costs.
The EZLynx integration allows policyholders to seamlessly access Insurance Agent App's cutting-edge features, including preloaded policy data in a mobile app and online platform. This enables true instant access to critical details like auto ID cards, coverages, limits, and deductibles, while automating data entry for reports and service requests-an industry game-changer for both clients and staff. The result? A reduction in service requests by up to 65%, freeing up agencies to focus on higher-value activities like client advisory and business growth.
With the Insurance Agent App, clients benefit from 24/7 self-service capabilities, allowing them to manage their policies, update details, and submit requests anytime, anywhere. Meanwhile, IA App's advanced integration ensures smooth two-hour updates via webhooks and microservices, enhancing system responsiveness and overall performance. Additionally, the platform connects with EZLynx's Client Center, fostering a highly efficient and user-friendly experience.
"Partnering with EZLynx enables us to offer a seamless client experience that boosts agency productivity while improving customer satisfaction," said Matt Aaron, Co-Founder of Insurance Agent App. "This is a big deal for IA App and all independent agents using the EZLynx AMS."
Michael Streit, EZLynx President, added, "We are excited to partner with Insurance Agent App at EZLynx. We believe that insurance agents need modern ways to connect with their clients, and Insurance Agent App is the natural extension of what we do. It makes it easy for clients to access the information they need while providing agencies with the data they require. We are really looking forward to working together."
About Insurance Agent App:
Insurance Agent App offers an agency-branded mobile and online service platform designed to streamline service processes and enhance client engagement for independent insurance agencies.
About EZLynx:
EZLynx is a premier provider of a suite of products for independent agents, including the management system and rater that, helps insurance agencies operate more efficiently and effectively.
For more information about this groundbreaking integration and to explore its benefits, please visit www.insuranceagentapp.com or contact Matt Aaron, at [email protected], or call 980-288-7723 office.
SOURCE: Insurance Agent App